Mobile Phones Direct Review 2024 → Best Deals on the Latest Phones!
Table of contents
- About Mobile Phones Direct UK
- Overview Of Mobile Phones Direct UK
- Mobile Phones Direct Reviews
- Mobile Phones Direct Samsung S23 Ultra Reviews
- Mobile Phones Direct Upgrade O2 Reviews
- Mobile Phones Direct Refurbished Reviews
- Who Is Mobile Phones Direct For?
- Mobile Phones Direct Reviews: What Do Customers Think?
- Is Mobile Phones Direct Worth It?
- Mobile Phones Direct Pros And Cons
- Mobile Phones Direct Shipping Policy
- Mobile Phones Direct Refund Policy
- How To Contact Mobile Phones Direct
- Where to buy Mobile Phones Direct?
- Can I upgrade early with Mobile Phones Direct?
- Why is Mobile Phones Direct so cheap?
- Is Mobile Phones Direct legit?
- Is Mobile Phones Direct safe?
- Conclusion of Mobile Phones Direct Reviews
About Mobile Phones Direct UK
It’s good news that smartphones are launched every year. However, it’s such a nightmare for your bank balance to change your phone every year. Gladly, we discovered Mobile Phones Direct.
This company comes to our mind when we see the latest iPhone just launched. Basically, this is an online store offering the best mobile phone deals on contract and SIM. Don’t be surprised to know the low cost.
TBH, the store is not new. It has years of experience with over 80K buyer reviews. Moreover, it’s won MobileNews Awards 2020, Uswitch Mobile Reseller of the Year Winner 2022, Best Mobile Reseller 2017 and more.
The popularity is also shown at 26K on Facebook and 2.1K on LinkedIn. Wait, do these numbers see all the worthiness? Don’t be easily convinced. Hence, our Mobile Phones Direct review will look into its products, contracts, service and more!
Overview Of Mobile Phones Direct UK
Mobile Phones Direct Ltd was founded in 1992 by Karl and Susan Borges. Further, the company started to offer handsets based in Lostock, Bolton.
Then, the story became part of the AO Family in 2019. Now, the long decades of dedication make it the largest pure-play mobile phone retailer in the United Kingdom.
One of the reasons for its huge growth is the outstanding customer service and low price. Further, the support team is available 24/7 to assist the buyers in obtaining mobile phones.
Mobile Phones Direct Reviews
Mobile Phones Direct offers a great range of phones at the best price. It covers brand-new products and refurbished ones for the lowest price.
The site includes big brands like Apple, Samsung, Google, Oppo, Nokia, Sony and more. Besides, you can also find SIMs and upgrades from multiple networks.
Mobile Phones Direct Products
Aside from the product listed above, the site also has trade in option. This means people can trade in their old phones and get cash to upgrade to the latest handset.
Now it’s time to learn about its products and contracts. Hence, let’s see more details about it in the Mobile Phones Direct review section below!
Mobile Phones Direct Samsung S23 Ultra Reviews
There is no doubt that Mobile Phones Direct has a great collection of Samsung brands. It covers products like the Galaxy S24 Ultra and Galaxy Z Flip5 5G. However, our recommendation is the best-selling Samsung Galaxy S23 Ultra.
There are multiple contracts to buy this device. Further, it includes the Pay Monthly Deals, Refurbished Deals and SIM Free price. So you can find the best price based on the budget.
In addition, the Pay Monthly Deals are available in the Three and O2 networks. Usually, Three has cheaper upfront and monthly costs. Here are further details about the contracts:
Samsung Galaxy S23 Ultra Deals
- Pay Monthly Deals: Starting from £35 monthly cost and £49 upfront cost
- Refurbished: Starting from £39 monthly cost and £39 upfront cost
- SIM Free: £1,179
Choose your favourite colours from phantom black, cream, lavender and green. Also, Galaxy S23 is available in 256GM and 512GB. Hence, upgrade your device to this best deal on Samsung starting from £35/month!
Mobile Phones Direct Upgrade O2 Reviews
Looking for an upgrade on your O2 contracts? Currently, you’ll find superb deals on the Mobile Phones Direct O2 upgrades. Regardless, the online store also carries other upgrades on Vodafone, Three, Smarty and Voxi networks.
Have you decided what brand you want to upgrade to? No matter what, the company already offers the biggest brands. What’s more, these upgrades include brands like Apple, Samsung, Google, Sony, Nokia and others.
FYI, many devices come with 5G networks. As a result, you can easily enjoy the fastest network to use. What’s more, nearly all contracts come with accessories like an Android charger and a protection pack.
O2 Upgrade Deals
- Apple iPhone 15 Pro: Starting from £57 monthly cost with £39 upfront cost
- Sony Xperia 10 V: Starting from £30 monthly cost with £19.99 upfront cost
- Google Pixel 8 Pro: Starting from £45 monthly cost with £39 upfront cost
Those lists above are only some of the best ones. Also, uncover even lower prices and the latest launches. What’s more, the collection is refurbished, new and trade-in. Hence. upgrade your O2 contract now starting from £16/month!
Mobile Phones Direct Refurbished Reviews
Choosing a refurbished phone is not only about the cheapest price. It is also about how it doesn’t cost the earth. That’s why budget- and environment-conscious buyers would love it.
Mobile Phones Direct refurbished collections are the heaven of a new handset. Further, all products are well refurbished to ensure they can perform and look in new condition.
Currently, the available collection is from brands Apple and Samsung with networks like O2, Vodafone and Three. Furthermore, most products come with free chargers, 5G ready and 24-month contracts.
As New Mobile Phone Deals
- Apple iPhone 11 As New 64GB: £23 monthly cost with no upfront cost
- Apple iPhone 14 As New 256GB: £37 monthly cost with £29 upfront cost
- Samsung Galaxy S21 5G As New 128GB: £24 monthly cost with no upfront cost
No question about the quality. Before being given to you, the handset is in a new phone condition after going through the rigorous testing process. Hence, choose your environmentally responsible choice with savvy savings from £23/month!
Who Is Mobile Phones Direct For?
This online retailer is dedicated to everyone looking for mobile phones. Further, its site covers great deals on mobile phones on contract or sim-free.
In addition, it is also great for budget-conscious people. It’s due to the contract and refurbished option that lowers the price.
Mobile Phones Direct Reviews: What Do Customers Think?
Is Mobile Phones Direct a good company? Having decades of experience makes there no doubt about the customer reviews. It has a very high amount of feedback, with a 4.3/5 rating and 86,421 reviews on Trustpilot.
On the other hand, the buyers stated good reviews on Reddit. Now let’s hear out what one of the Mobile Phones Direct reviews said:
For the first time, I must say I’m very impressed! My mobile phone was exactly as described, a new but opened box. The cost was super competitive. The shipping is also speedy and efficient. I totally recommend them. I’ll use it again in the future!
Don’t be fixated on the positive reviews. Consider this one of the complaints, too:
I bought 4 new phones for the family, and they only sent me 2. Then it sent me an email saying it had cancelled the rest of the orders… I’m super happy with the 2 phones you’ve sent…
Both reviews above, and others in the Trustpilot have shown goodness in price and quality. The shipping and customer service is also good. However, some buyers complain about how some orders are out of stock.
So, is Mobile Phones Direct reliable? Of course! Testimonials from some of the customers above are the answer.
Is Mobile Phones Direct Worth It?
Thousands of reviews with high ratings have shown how worthy this retail store is. Mobile Phones Direct is undoubtedly worth it, with the lowest price and best quality products.
Aside from that, we love how it has multiple purchase options, whether 24-month contracts, SIM-free or refurbished. The quality of as-new products is also good with rigorous testing. Not to mention, it has good customer service, shipping and return policy.
Mobile Phones Direct Pros And Cons
Never overlook the pros and cons before purchasing a product. It’s vital to know the brand’s negative and positive points. Here are the pros and cons:
Pros
- Impressive products collection
- Contracts, SIM-free & trade-in options
- Rigorous testing process
- No upfront cost option
- Very low pricing
- Fast delivery
- 14-day refund policy
- Up to 2-year warranty
- Thousands of highly positive reviews
Cons
- The product can be out of stock
- No free shipping
Mobile Phones Direct Shipping Policy
The Mobile Phones Direct ships within the UK, with shipping costs estimated during the checkout. Further, your order will be processed as soon as possible.
After the shipping carrier handles the items, it usually takes 2 to 3 days to ETA. However, it can take longer, depending on the shopping location.
Mobile Phones Direct Refund Policy
We must often change our minds after purchasing products online. Luckily, this brand has a 14-day return policy for returns of undamaged and resealable products. So, contact the team to file for a refund.
Aside from cancelling the contract, this product also has a warranty. There’s up to a 24-month warranty, depending on the handset. What’s more, this manufacturer warranty will guarantee the products’ quality.
How To Contact Mobile Phones Direct
Want to ask more about the contract? Contact the customer service team, who will get back to you within 48 hours via:
- Email Address: [email protected]
- Phone Number: 0345 470 4000
- Form: Contact Us form
- Chat pass for live chat with the team
- Social Media: @mobilephonesdirect
The Customer Service Department will help you with any questions you may have about your order. So, the opening times are Monday to Sunday from 9.00 to 18.00, except on public holidays.
Headquarters Address
5a The Parklands
Lostock, Bolton
UK, BL6 4SD
Where to buy Mobile Phones Direct?
Is it time for you to upgrade your headset? Then, you should find the latest phone launches at the best price at www.mobilephonesdirect.co.uk. Choose the best contract based on your budget!
Mobile Phones Direct Frequently Asked Questions (FAQ)
When looking for Mobile Phones Direct reviews, customers typically ask the following questions. We provide the answers to help you in making a smart purchase decision.
Can I upgrade early with Mobile Phones Direct?
You don’t have to wait until the end of the contract to upgrade the phone or contract plan. You can upgrade up to 45 days early, depending on the network.
Why is Mobile Phones Direct so cheap?
This store offers the cheapest price since it’s purely an online retailer. Aside from that, the mobile phone contracts and refurbished option make it cost lower.
Is Mobile Phones Direct legit?
This phone direct is 100% legit with a secure site. The company even has 86.4K good reviews and positive opinions on Reddit.
Is Mobile Phones Direct safe?
Yes, it’s safe. The company provides a highly safe site with a secure payment process.
Conclusion of Mobile Phones Direct Reviews & Ratings
Mobile Phones Direct is the ultimate alternative for finding a handset at the best price. That’s why it is our number one recommendation. Further, the site offers many contracts, SIM Only, SIM-free, refurbished and trade-in options.
With all those alternatives, you’ll easily get the best deals that suit your budget. On top of that, the decades of experience that makes it irreplaceable. Thus, head to Mobile Phones Direct and upgrade your device now!
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